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Is the Digital Era Making HR more Vulnerable to Scams?

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This alarming figure underscores the urgent need to raise awareness about the increasing prevalence of scams within the HR sector. The pandemic has accelerated the adoption of digital technologies for daily work, making us more vulnerable to various types of scams. With more processes becoming fully digitalized—such as virtual interviews and scheduling calls through WhatsApp—the risks are higher than ever.

Key Points of Concern:

1. Increased Vulnerability Due to Digitalization:

  • The widespread shift to virtual platforms has created new opportunities for scammers to exploit;
  • Digital processes, while convenient, can be easily manipulated by fraudsters;

2. Foreign Applicants at Higher Risk:

  • Individuals applying for jobs in the US from abroad may not be fully aware of standard hiring practices and can be more susceptible to scams;
  • Scammers often prey on theunfamiliarity of these applicants with the local job market and legal requirements;

3. Scams via Public Channels:

  • Platforms like LinkedIn are commonly used by scammers to reach potential victims;
  • Talents may trust these contacts, not realizing they are being deceived;

4. Common Scamming Tactics:

  • Requesting Personal Data: Scammers often ask for sensitive information such as social security numbers;
  • Fake Invoices: Scammers might ask for payments for supposed job-related expenses, such as on-the-job equipment;
  • Average Loss: Victims of these scams lose an average of $2,000, highlighting the significant financial impact.

Raising Awareness and Preventing Scams:

1. Education and Training:

  • Organizations should educate their employees, especially those in HR, about the common tactics used by scammers;
  • Regular training sessions can help employees recognize and avoid potential scams;

2. Verification of Contacts:

  • Always verify the identity of the person contacting you, especially if they are requesting personal information or payments;
  • Use official channels and verify through multiple sources before taking any action;

3. Secure Communication Channels:

  • Use secure and verified platforms for communication, especially when dealing with sensitive information;
  • Avoid using public or unverified channels for sharing personal data;

4. Awareness Campaigns:

  • Launch awareness campaigns within the organization to inform employees about the risks and how to protect themselves;
  • Share real-life examples of scams to highlight the tactics used by fraudsters;

5. Support for Victims:

  • Provide support for employees who may have fallen victim to scams, including legal advice and financial counseling;
  • Create a safe space for reporting scams without fear of retaliation.

By raising awareness and implementing these preventive measures, organizations can protect their employees and reduce the risk of falling victim to job scams.

Source: Sarah Dobson, 2024 “Job scams surge 118% in 2023, fueled by AI”, hrcamag.com, July, 11th 2024, https://www.hcamag.com/us/news/general/job-scams-surge-118-in-2023-fueled-by-ai/496196

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